Data controller
PHONE ACCESS STORE, 456 Faubourg Montmélian, 73000 Chambéry, France. To exercise your rights or ask a question, email contact@phoneaccess.fr.
Contact form
Your name, email address, device type, and message are needed to understand and handle your request. Your phone number is optional. The website does not create an account or marketing database from this information.
The data is used only to reply, prepare a quote, or provide the follow-up you requested. Processing is based on steps taken at your request before a possible contract or on Phone Access's legitimate interest in answering enquiries.
Transmission and retention
The message is transmitted by Postmark, an ActiveCampaign service, then received in Phone Access's Google Workspace mailbox. Only authorised staff can access it. No contact message is stored in a website database and no data is sold to an advertising network.
By default, Postmark retains message content and delivery data for 45 days. In the Phone Access mailbox, an enquiry is kept only as long as needed to process and follow it up. Where it results in a repair, quote, invoice, warranty, or dispute, only necessary data is retained for the applicable statutory or evidential period.
Technical data
The hosting provider and server process the technical data needed to deliver and secure the website. The form's anti-spam protection temporarily retains a hashed network identifier without storing the clear IP address in the application.
Cookies and external services
The NEXT_LOCALE session cookie only remembers the selected language. Phone Access places no advertising, profiling, or audience-measurement cookies. Google Maps remains blocked until you choose to display the map; Google's policy then applies.
Your rights
You may request access, correction, erasure, restriction or, where applicable, portability of your data, and object to processing based on legitimate interests. Email contact@phoneaccess.fr. You may also lodge a complaint with the French data protection authority (CNIL).
Last updated: 5 August 2026.